The Recovering Conflict Avoiders’ Club You really don’t want to have this conversation. You know you should. It’s been hanging over your head for weeks now: what you said, what they said, what both of you didn’t say. But how do you get yourself to start talking about it? When I (Sara) was young, ...

From tools to tactics     By the time we had sifted through the literature, rejected the fluff, and traced the shared spine running through the best conflict models, we were left with something that looked promising on paper. But paper isn’t practice. Conflict, as we’d seen over and ov...

Researching Through the Noise   When we began designing The Art of Difficult Conversations, we thought we’d be curating from a deep and credible field. Conflict, after all, is hardly a new subject. The literature goes back actual millennia. Entire professions exist to manage it, mediato...