There’s a particular kind of emotional vertigo that hits when you finish building something serious and prepare to release it into the world, only to realize you’re releasing it into a landscape that feels like a discount bin at the world’s loudest personal growth convention. *beeee...

From tools to tactics     By the time we had sifted through the literature, rejected the fluff, and traced the shared spine running through the best conflict models, we were left with something that looked promising on paper. But paper isn’t practice. Conflict, as we’d seen over and ov...

Researching Through the Noise   When we began designing The Art of Difficult Conversations, we thought we’d be curating from a deep and credible field. Conflict, after all, is hardly a new subject. The literature goes back actual millennia. Entire professions exist to manage it, mediato...