From tools to tactics     By the time we had sifted through the literature, rejected the fluff, and traced the shared spine running through the best conflict models, we were left with something that looked promising on paper. But paper isn’t practice. Conflict, as we’d seen over and ov...

How does state-dependent learning affect skill-building? Imagine this. You take a well-regarded communications course and learn the skills of curiosity, empathy, and self-expression. You come home and use the skills with your partner, which they love. Until…things go wrong. You’ve been practicing...

and how to make it more likely that they will Anytime I create an event and people don’t show up, I have a little voice in my brain that says: “It was me, wasn’t it? I didn’t create a good enough event. I don’t have enough social cred. I have, in some way, secretly offended all of these people an...