or, How a Dysfunctional Design Team Became a Case Study in Chaos   Chaos, Curiosity, and Hard Won Clarity: During this past week, I was situated at a veritable nexus of human creativity and dysfunction that is, in the midst of a design team that felt less like a collaboration of concerned profes...

(Or, Why Thou Shalt Not Be an Inept Space Holder) It happens in an instant. The well-intentioned facilitator, drunk on his own perceived presence, opens the space to sharing and transparency, only to be deafened by the cricket symphony.  Worse, an explosive chaos erupts: some raw, emotionally lo...