Accompanying text for the Art of Difficult Conversations course. This 70-page e-book helps you navigate conflict with anyone in your life. Inside, you’ll find meticulously researched interventions, practices to try, stories, and lots of memes.

• Share your perspectives without feeling like you’re walking on eggshells
• Connect with people who seem to be on an entirely different wavelength
• Create contexts that prevent
  conversations from spiraling into heated arguments
• Identify and negotiate with the
  actual concerns on which others’ arguments hinge
• Navigate status, power, and authority in interactions
• Self-regulate under pressure
• Speak others’ relational languages
• Create conversations that those you love can opt into, instead of opting out of the whole relationship with you.